Tb14 - CHAPTER 13 JOBS AND THE DESIGN OF WORK MULTIPLE CHOICE WORK IN ORGANIZATIONS 1 An organizational position is defined as A an employee's

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CHAPTER 13 JOBS AND THE DESIGN OF WORK MULTIPLE CHOICE WORK IN ORGANIZATIONS 1. An organizational position is defined as: A. an employee's specific work and task activities in an organization B. a job in relation to other parts of the organization C. the specific role and expectations with respect to a given job D. the title given to a certain level within an organization such as vice president 2. Effortful, productive activity that results in a product or a service defines: A. role outcomes B. role expectations C. a job D. work 3. A job is defined as: A. a sequence of experiences B. effortful, productive activity C. an activity where value comes from performance D. specific work and task activities The Meaning of Work 4. According to research on the meaning of work: A. pattern F people view work least favorably B. the United States has the largest percentage of people in the pattern F category C. in the Netherlands, work is defined least positively D. Japan tends to have the lowest percentage of pattern A persons 5. The United States has the highest percentage of its worker–citizens in the category or pattern where: A. work is defined as physically and mentally strenuous activity B. work is viewed as self-directed and devoid of negative affect C. work is viewed as simply a means to an end D. work is viewed as contributing to society and is not unpleasant 6. While there are differences in the meaning of work among countries, similarities appear to exist in: A. job enrichment and satisfaction B. determinants of job involvement C. two common work dimensions: work content and job context D. two common motivators: positive feedback and valued rewards 165
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166 Chapter 13 ANSWER: C, easy, analysis, pg. 311 Jobs in Organizations 7. The basic building blocks of an organization are: A. authority-responsibility relationships B. integration and differentiation C. power and influence D. jobs 8. The process of subdividing and departmentalizing an organization is __________; whereas, _________ is the process of linking jobs and departments into a cohesive whole. A. differentiation; authority B. organizing; controlling C. differentiation; integration D. job design; performance 9. Contrary to the famous statement made by Harold Beneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This quote reflects the understanding that jobs result from: A. integration B. differentiation C. goal setting D. specialization ANSWER: B, medium, analysis, pg. 311 10. The process of connecting jobs and departments into a coordinated, cohesive whole is known as: A. structuring B. lines of authority C. differentiation D. integration ANSWER: D, medium, analysis, pg. 311 TRADITIONAL APPROACHES TO JOB DESIGN
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This note was uploaded on 01/06/2012 for the course BME 214614 taught by Professor Staff during the Fall '10 term at SUNY Empire State.

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Tb14 - CHAPTER 13 JOBS AND THE DESIGN OF WORK MULTIPLE CHOICE WORK IN ORGANIZATIONS 1 An organizational position is defined as A an employee's

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