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Chapter 08 - Performance Management Chapter 08 Performance Management True / False Questions 1. The link between performance management and the organization's strategies and goals is often neglected. True False 2. A performance planning and evaluation (PPE) system is any system that seeks to tie the formal performance appraisal process to the company's strategy by specifying at the beginning of the evaluation period the types and level of performance that must be accomplished in order to achieve the strategy. True False 3. Managers are usually comfortable confronting employees with their performance weaknesses. True False 4. Validity refers to the consistency of a performance measure. True False 5. The extent to which a performance management system seeks performance consistent with the organization's strategy, goals, and culture is known as its acceptability. True False 6. Acceptability is affected by the extent to which employees believe the performance management system is consistent. True False 8-1
Chapter 08 - Performance Management 7. Multifaceted rankings require managers to rank employees within their departments from highest performer to poorest performer. True False 8. Comparative techniques of performance management virtually eliminate the problems of leniency, central tendency, and strictness. True False 9. Attribute-based performance methods are quite easy to develop and are generalizable across a variety of jobs, strategies, and organizations. True False 10. Behavior-based performance methods are the most popular performance evaluation approaches in organizations. True False 11. The critical incident technique is a behavioral approach to performance management. True False 12. An advantage of behaviorally anchored rating scales is increased interrater reliability. True False 13. A major disadvantage of assessment centers is that they do not provide a very objective measure of an individual's performance at managerial tasks. True False 8-2
Chapter 08 - Performance Management 14. Result-based approaches to performance measurement assume that subjectivity can be eliminated from the measurement process. True False 15. Management by objectives (MBO) systems seldom link employee performance to an organization's strategic goals. True False 16. A disadvantage of the result-based approaches to performance measurement is that individuals may focus only on aspects of their performance that are measured, neglecting those that are not. True False 17. The assumption of Pareto analysis is that the majority of problems are the result of a small number of causes. True False 18. The quality approach relies primarily on a combination of the attribute and results approaches to performance measurement. True False
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