SCM Study Guide modules 1-4 - Module 1 puzzle textbook 4-27...

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Module 1 – puzzle textbook 4-27 Supply Chain Management is the efficient integration of suppliers, transporters, manufacturers, warehouses, retailers and all other parties associated with delivery of the final product . Achieve goals (cost, speed, quality), efficient execution (manufacturing, transport, storage), Manage Resources (people, materials, machines) Operations Management (design, operation and improvement of production systems that efficiently transform inputs into finished goods and services, maximize productivity. Process management, planning), Logistics (coordinated planning and execution of production distribution throughout chain, preparation f packaged product, movement itinerary, storage itinerary. Packaging, containerization, transportation.) Procurement (the process of obtaining services, supplies, and equipment in conformance with corporate regulations. Supplier selection, purchase negotiations, relationships) Slides 13 & 17 Beyond the traditional supply chain areas, who does supply chain need to work with? Slide 18: productivity (output/input), value(quality/cost) – procurement operations and logistics (add value) product/services(cost, quality, speed, flexibility, sales, support, returns) & waste (non valuable outputs, defects, garbage, emissions, resource waster) What is reverse logistics? What are the challenges associated with growth- growing pains, customers evolving tastes, Corporations – Goals and Terminology – Slides 04-13, 20-21
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Goals of Business-sustainable long term profits and maximize ROI (profit/investment), profit (revenue-cost)(increase revenue provides company value, control costs increases productivity, eliminate waste), Develop core Competencies Corporate stakeholder -owners/investors/stockholders, managers/employees/business partners, CUSTOMERS! Core Competencies – Primary skills or knowledge, intangible (difficult to learn, copy, aquire), important for long term sustainability productivity (output/input), value (quality/cost) Competitive Priorities – Cost, Quality, Speed/Time, Flexibility. (slides 7-12) Shigeo Shingo’s 7 types of waste : defects -obvious, could cause additional, overproduction - production used to mask shortcomings, transportation -no value added, possible loss, motion - employee and machines, waiting -wasted resources, inventory -no return, over processing -best workers doing basic tasks. Business Model – the mechanism by which a business intends to generate revenue and profits. It is a summary of how a company plans to serve its customers at the strategic level. Business to Consumer (amazon, best buy, burger king) Business to Business (DHL cargo, boeing, consulting) B2C &B2B (IBM, Ford, Dell) Brick and Mortar (land based commerce only, Burger king, circle k) Internet Only Retailer (net commerce only, Amazon.com, overstock.com) Click and Mortar (land and internet based commerce, Best buy, Barnes and Noble) Strategy and Management - Slides 19, 22
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slide 19 Strategy for Goals – Plan for customer, business model, buy/make/move, sell/service Supply chain managers should look to improve profitability – performance metrics (
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