SOC120Week4DQ2 - communications that you would prefer to...

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Employee monitoring is the exploit of analyzing and scrutinizing employees’ feats during business hours using company equipment or assets (Raposa & Mujtaba, 2003). It is a good idea for corporations to observe and document all phone and electronic mail communications. The Orlando Sentinel (1999) affirmed that the expenditure for those personnel surfing the Web, during employment hours using organizational machinery and time, in great conglomerates might be as much as one billion dollars per annum. If you have a problem with it then perhaps you are not doing your job. If you did your job, you would appreciate that phone and email communications are being monitored and recorded because customers would try to claim anything - and with monitoring and recording of all communications your business has proof of what was told to a customer and agreed upon with the customer and the business. It is always best to assume that your boss is recording or monitoring all communications - so any personal
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Unformatted text preview: communications that you would prefer to not be monitored should be made from your own personal cell phone or wait until you are home. I comprehend how executives would use this as a management tool on the firms outlook. This could be used to see if the staff member is utilizing time for the corporations advantage or individual profit. References: Mosser, K. (2010). Ethics and Social Responsibility. San Diego, Bridgepoint Education Retrieved from http://content.ashford.edu/books/AUSOC120.10.2/sections/sec4.1 Raposa, P., and Mujtaba, B. (2003). The Ethics of Employee Monitoring: What You Need to Know. Presented at SAMs Business, Trust and Responsibility conference in Orlando of Florida. Published in Society for Advancement of Management (SAMs) 2003 Proceedings. April 11-13, 2003. The Orlando Sentinel, (1999). A costly pleasure: Net surfing is riding high at work and employees are waxing up their keyboards and checking out their personal interest at company expenses....
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This note was uploaded on 01/08/2012 for the course SOC120 120 taught by Professor Williambanks during the Fall '11 term at Ashford University.

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