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CH07 - Chapter Seven Chapter Competence In this chapter you...

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Chapter Seven Chapter Seven Competence Competence In this chapter, you will learn about: Definitions of lawyer and paralegal competence Key components of competence for paralegals Sanctions for incompetence Trends in malpractice Avoiding malpractice Factors in the work environment that affect competence
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Definition of Competence Definition of Competence Legal knowledge, skill, thoroughness, and preparation Reasonable diligence and promptness Communication with clients to keep them informed about the status of their matters, to comply with reasonable requests for information, and to explain matters so that clients can make informed decisions
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Malpractice Malpractice Improper conduct in the performance of duties by a professional, either intentionally or through negligence
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Most Common Bases for Most Common Bases for Malpractice Claims Malpractice Claims Substantive incompetence Management incompetence Poor communication skills and practices Fee misunderstandings Substance abuse and stress
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