Chapter4 - Active Listening & Note Taking (4) Active...

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Unformatted text preview: Active Listening & Note Taking (4) Active Active Listening Listening implies more than just physical act of hearing Active listening involves thinking about the information Focus on what information is being presented and why you want to know the information want Listening is Number 1 Communication Activity Activity Listening Listening Learn how to focus - listening is vital to success in college If you don’t accurately hear what others tell you, the quality of your work can be undermined in college and in the workplace your Listening is a skill that can be learned and improved Good listeners clear their minds and listen for the entire message, including words, tone of voice, gestures, and facial message, expressions expressions Become a better listener Become an Active Listener Listening on the surface seems like a passive activity; you sit back and listen as someone else speaks listen Active listening involves S etting a purpose for listening Better understanding or better note taking Pay attention to speaker’s choice of words More importantly, In contrast, As a result Ask questions Engages you in the listening process Listening Cues Verbal Cues What an individual says Examples: Repeats information, pauses or slows down, or talks louder talks Nonverbal Cues What an individual does Examples: Uses hand gestures, points to words on the board, walks among students, looks at students notes, smiles, frowns. walks Listening Activities storyId=4488307 storyId=4488307 How To Listen Actively? Step 1: Listen to Understand Try not to be thinking about your response Step 2: Clear Your Mind and Remain Silent Listen for thoughts Step 3: Ask the Person to Expand or Clarify Give me an example? What happened next? Step 4: Reflect Other Person’s Thoughts Summarize what person stated Practice Active Listening Practice active listening – Groups Practice Share something you did over the weekend Practice using active listening skills Watch for facial expression Listen for tone Reflect information back –Summarize Rate of Rate Speech/ Writing Ten Bad Listening Habits Ten Calling the subject dull Good listening decide to see if speaker has anything that can be of use to them be Criticizing the speaker Most bad listeners find fault with the way a speaker looks, acts, and talks and Overreacting Reacting so strongly to one part of the presentation that you miss what follows miss Ten Bad Listening Habits Listening only for facts Good listeners listen for the main ideas in a speech or lecture Trying to Outline Everything Good listeners are flexible Adapt notes to the organizational pattern Faking Attention Bad listeners feels conscience free to take off on any of a thousand tangents tangents Ten Bad Listening Habits Tolerating distraction Poor listeners are easily distracted, and may even create distraction – distraction 8. Choosing only what’s easy Poor listeners have shunned listening to serious presentation Poor Letting emotional laden words get in the way Wasting the differential between speech and thought speed speed Note Taking – Preparation Most essential, go to class Bring supplies, texts and completed assignments Loose-leaf paper and binder Spiral-bound notebook Ink Pens – help you write faster and clearer Be familiar with the material Pre-read assignment Review notes from previous class Organizing Information Listen for key words Listen for terminology and definitions Listen for important details (dates, names, facts, and statistics) Listen for ordinals (number words) Listen for examples Use verbal cues Use nonverbal clues Copy steps and explanations for math problems Adjusting to the Adjusting Rate of Speech Paraphrase the speaker – rewording Use abbreviations to reduce writing Create a set of common symbols Use a modified form of printing/writing Keep writing Stay focused Mentally summarize Recording Information Recording Date and number each page Add the specific topic of the lecture at the top of the page If instructors jumps from topic to topic, it may help to start a new page for each topic each Might want to use only one side of the paper Record what your instructor emphasizes Repeats, writes on board, overhead, indicates importance by using identifying words identifying The main point is…. The discussion will focus on….. Recording Information Avoid writing down every word, use short phrases Take notes during question-and-answer periods too Leave one or more spaces between points Draw pictures and diagrams Indicate material that is important with a star, highlighter etc. Write on only one side of page Formal and Informal Outline Format Cornell Note –Taking Method Think Link or Visual Mapping Follow Up After Class Review your class notes and create a study guide Highlight key words or phrases Condense information Fill in incomplete material Add explanations and examples Refer to text material Summarize key points Think and develop questions Difficult Lecturers to? to? What are some characteristics that you found difficult to listen What did you do for that class? How would you approach that type of instructor now? Review figure 4.6 ...
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This note was uploaded on 01/06/2012 for the course ACPE 0200 taught by Professor Pamelalove during the Summer '06 term at Collins.

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