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wong-chapter10 - Chapter 10 Listening and Taking Lecture...

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Chapter 10 Listening and Taking Lecture Notes
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Chapter Objectives Discuss factors that influence the quality of listening; identify four kinds of listening you will encounter in school, work, and personal settings. Discuss the notetaking options that are best suited for lecture, discussion, and math courses. Discuss and demonstrate use of effective notetaking strategies to capture main ideas and important supporting details in lecture notes.
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Listening Listening is a process that involves taking in auditory stimuli, holding the stimuli in working memory long enough to attach meaning to the words and interpret the speaker’s message. Listening is not the same as hearing. Listening is an active process that engages the listener in a variety of mental processes. Listening is our number-one communication activity. Without training, we listen at only 25% efficiency. Of that 25%, most of what we remember is distorted or inaccurate.
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The Listening Process Discussion Points: What are the four verbal communication skills? Why is listening an active, not a passive, process? Why do you think that a person on the average is not able to accurately report 50% of what was said? What are the benefits of learning to increase listening efficiency? What demands does listening place on working memory?
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Communication Activity
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Effective Listening More Effective Listening Less Effective Listening Stays active and focused Is passive or laid back Pays attention Is easily distracted Asks questions Asks no questions Keeps an open mind Has preconceptions Assimilates information Disregards information
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Factors that Influence Listening Factors Effects Your Attitude
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This note was uploaded on 01/06/2012 for the course COSU 0300 taught by Professor Michellebrown during the Spring '11 term at Collins.

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wong-chapter10 - Chapter 10 Listening and Taking Lecture...

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