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Unformatted text preview: service responsibility. We may also be looking into how does a significant change such as this effect the current employees of the organizations and the companys capacity to meet customers demand. 3. What will form the evidential basis for your observations and research in defining the scope and significance of the problem e.g. Interviews, surveys, policies, business correspondence, mass media, newspapers, books, etc. We will be conducting in-person and over the phone interviews with the business owner as well as performing independent research of past similar cases. This will give us the ability to avoid making mistakes that companies have made in the past and help us devise up the best plan possible for the internalization process....
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- Fall '11