Employee Handbook

Employee Handbook - U.S. EMPLOYEE HANDBOOK Non-Corporate...

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U.S. EMPLOYEE HANDBOOK Non-Corporate Employees Effective November 2011 Table of Contents Click on a link to view that section Welcome Disclosure Working At Alpine Access Employee Status Hours of Operation Work Area Zero Tolerance Background Noise Security Inspections Personnel Records Job Posting Referrals Safety & Worker’s Compensation Drug Free Workplace Exit Interviews Timesheet Paydays Pay Rates CCP Time Categories Off-the-Clock Time Overtime Technical Pay Training Pay Bonus/Incentive Pay Voluntary Insurance Benefits 401(k) Plan Employee Store Attendance Attendance Expectations Unpaid Time Off (UPTO) Family and Medical Leave (FMLA) Emergency Medical Leave Bereavement Jury Duty Voting Holidays Equal Employment Opportunity (EEO) Unlawful EEO Harassment Sexual Harassment Complaint Procedures Ethics & Code of Conduct Fraudulent Activity Service Expectations Confidentiality Conflict of Interest Ownership And Accountability Employment Of Relatives Anti-Violence Your Community Role Job Related Problems/Open Door Hotline Technology & Communications Media Relations Guidelines Social Media Policy Computer Systems Alpine Access Property Policy Ownership and Privacy Issues Computer Software Internet Communications Systems Password Policy Password Construction Guidelines *NOTE: This is the Handbook for U.S. Non-Corporate employees. If you are not a U.S. Non-Corporate employee please exit the handbook and contact Human Resources immediately by email or phone to have your status updated in the system.
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Welcome | Disclosure Welcome! Congratulations and welcome to the Alpine Access team! We are very happy you have made the decision to join us, and look forward to many rewarding times ahead. By reaching this milestone it means that you have made it successfully through our rigorous selection process and proven that you have outstanding skills with both customer service and computers. On top of that, you have shown an understanding of what it takes to be successful working from home…all this together means that you are now a part of the most select team of customer service and support agents in the entire world! By enabling talented people like you to enjoy the benefits of working from home, Alpine Access is able to deliver a premium level of service to our clients and their customers. Today, publicly named clients like Office Depot and Sprint are believers in the benefits that Alpine Access and our employees bring to their respective businesses. These great experiences of employees and clients have been featured in hundreds of television, newspaper and magazine articles,
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This note was uploaded on 01/02/2012 for the course CIS ss taught by Professor Ss during the Spring '11 term at Air Force Academy.

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Employee Handbook - U.S. EMPLOYEE HANDBOOK Non-Corporate...

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