Ulta Policies - Ulta Policies RETURNS/EXCHANGES Original...

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Ulta Policies RETURNS/EXCHANGES Original credit cards need to accompany receipts for credit card credits. ALL RETURNS MUST BE ACCOMPANIED BY THE RECEIPT AND ALL ORIGINAL COMPONENTS. FULL REFUND 1. Within 60 days of original purchase date 2. If purchase included a FREE product or gift, ONLY if FREE gift is returned STORE CREDIT 1. I f return is accompanied with a Gift Receipt 2. If purchase included a FREE product or gift, and FREE gift is NOT returned 3. For returns later than 60 days AFTER original purchase date RETURNED CHECK POLICY 1. Service fee added for returned checks. 2. Have guest contact Merchant Credit Services at 888-249-3812 to make payment arrangements. 3. It may take several weeks for Merchant Credit to get the check so may be a waiting period before they have guest’s info on file. 4. A 10-day waiting period is required for refunds on personal checks. COUPON/REWARD CERTIFICATES 1. Coupon/reward certificates must be presented at time of purchase and within the specified dates. 2. Expired coupon/reward certificates will not be accepted. 3. Prior purchases do not qualify for use with coupon/reward certificates. ULTAmate REWARDS 1. If return products which earned rewards, your ULTAmate rewards account will be reduced by # of points previously earned on that purchase 2. If return will cause your ULTAmate account to have negative balance, a store credit will be issued on the return regardless of the original form of payment FAQ’s Q. Do we accept returns without the original packaging?
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Ulta Policies - Ulta Policies RETURNS/EXCHANGES Original...

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