MB2-186MicrosoftMicrosoft CRM Applications Professional v.1.1
Answer:C QUESTION:136 You would like to send a newsletter to all of your active Accounts. What is the easiest and quickest way to access these accounts? A. Use the Advanced Find feature B. Use the CRM Index Alphabet bar C. Use the View menu D. Use the Basic Find method in the List View Answer:C QUESTION:137 Microsoft CRM modules may be accessed in which of the following ways? A. By typing the module name in the Find function B. By choosing the module from the Navigation Bar C. By choosing the module from the Quick Create function D. By choosing the module from the GoTo menu Answer:B, D QUESTION:138 The Subject Manager is maintained in which area of Microsoft CRM? A. Reports B. Service C. Settings D. Workplace Answer:C QUESTION:139 What status reasons are available when closing an Invoice in Microsoft CRM? 41
A. Canceled B. Closed C. Paid in Full D. Pending Answer:
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- Fall '20
- Customer relationship management