Avaya-Proactive-Contact-Solutions-Implementation-(133-S-713.4).pdf - Avaya 133-S-713.4 Avaya Proactive Contact Solutions Implementation

Avaya-Proactive-Contact-Solutions-Implementation-(133-S-713.4).pdf

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133-S-713.4 Avaya Avaya Proactive Contact Solutions Implementation
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QUESTION: 225 While logging in to campaign Monitor you receive an error, "Unable to connect to data service. Invalid user name or password." Which file on the dialer is missing or out-of-date? A. dsc.passwd B. reporter.passwd C. dsc.pass D. reporter.pass Answer: C QUESTION: 226 When rebuilding the naming service, which directory should have all the contents removed prior to running mtsconfigure? A. /opt/avaya/pds/account B. /opt/avaya/services/data C. /etc/sysconfig D. /tmp Answer: B QUESTION: 227 A customer is using Agent Blending and reports that the service level is not being met, the dialer is not releasing agents back to inbound. You verify that the inbound domain exists and is properly configured on Proactive Contact. Which tool can you use to verify that call events for that inbound queue are being delivered to Proactive Contact?
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  • Fall '20
  • Proactive Contact

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