IST335Syllabus Fall11


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IST - 335 I NTRODUCTION TO I NFORMATION B ASED O RGANIZATIONS School of Information Studies Syracuse University Fall Semester 2011 Instructor: Aggie Kwiatkowska Class Times: Tues/Thurs 12:30 – 1:50 p.m. Office: TBA/by appointment Class Location: CH 020 E-mail: [email protected] C ATALOG D ESCRIPTION Organizational behavior; groups and teams; leadership and management; human resources; organizational development; change management; Interactions between people and technology in work organizations; impacts of information technology on organizational effectiveness. G OALS Primary Goals: b Provide a rich base of knowledge & experiences about human behavior in organizations b Examine organizational behavior at the individual, dyadic, group, organization, and industry levels b Explore the role of information within organizations as: o social communication, o organizational memory o commodity within and across organizational units Secondary Goals: b Experience & integrate fundamental business concepts as part of a simulated organization b Create a business plan for a startup company These aims will be pursued through action and reflection. The actions will include readings, in-class exercises, case studies and group work within simulated organizations. The reflection will include in- class discussions, short written assignments, a journal, and a final examination. N ARRATIVE D ESCRIPTION As social creatures humans naturally tend to form organizations for government, business, and other purposes. Regardless of the size of an organization, its members face a common core of challenges: to communicate effectively and share information with one another, to motivate individual and group behavior towards a set of common goals, and to coordinate efforts among and between individuals and groups. They also face different norms and communication patterns rooted in various forms of diversity such as race, gender, sexual orientation and cultural background. These challenges reflect the goal-oriented interpersonal interactions that pervade all organizations. People have studied human interaction within organizations for millennia, but the gradual maturation of the social sciences (particularly anthropology, sociology, and psychology) during the 20 th century has
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resulted in a large body of literature on behavior in organizations. In recent years, we have also seen an increased focus on how information and information systems affect people’s behaviors in organizations. One approach to becoming an informed and effective manager, then, would involve reading and understanding theories and research results followed by thoughtful application of these ideas in the workplace. But if you are a university student with a relatively brief prior work history you may find more value in learning by doing. Thus, in this course, we will explore the current state of the art in organizational behavior research as related to information system use by behaviorally enacting various slices of organizations and reflecting on the origins, meaning, and implications of
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