B10chap8 - Chapter 8 Adapting Organizations to Todays MARKETS 8-2 His 14 principles of management include Unity of command Hierarchy of authority

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12/29/2011 1 Chapter 8: Adapting Organizations to Today’s MARKETS 8-2 8-3 His 14 principles of management include: ¾ Unity of command ¾ Hierarchy of authority ¾ Division of labor ¾ Degree of centralization
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12/29/2011 2 8-4 More principles: ¾ Clear communication channels ¾ Authority ¾ Equity ¾ Espirit de corps 8-5 8-6 ¾ Most of the things Fayol espoused, plus: ¾ Written job descriptions are important ¾ Written rules, decision guidelines, and detailed records are important
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12/29/2011 3 8-7 ¾ Consistent procedures, regulations, and policies are important ¾ Hiring and promotion practices should be geared to promote the best qualified 8-8 ¾ Make of your firm a meritocracy (rule by the most qualified) Nepotism ¾ Stamp out nepotism Bureaucrat: (original meaning) A middle manager whose function is to implement top management’s orders. Employee Supervisor Vice President Boss
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12/29/2011 4 “Weber believed that large organizations demanded clearly established rules and guidelines to be followed precisely. In other words, he was in favor of bureaucracy. Although his principles made sense at the time, rules and procedures became so rigid in some companies that they grew counterproductive.” Bureaucracy -- An organization with many layers of managers who set rules and regulations and oversee all decisions. • It can take weeks or months to have information passed down to lower-level employees. • Bureaucracies can annoy customers. 8-11 True or False? Weber was critical of bureaucrats because he felt they undermined the efficiency of the organization.
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12/29/2011 5 True or False? Weber had a great deal of faith in managers. He was confident that a firm would do well if employees simply did as they were told. “Weber put great trust in managers and felt the firm would do well if employees simply did what they were told. The less decision making they had to do, the better…This is a reasonable way to operate if you’re dealing with relatively uneducated…workers, (as) was generally the case at the time Weber was writing.
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This note was uploaded on 01/11/2012 for the course BUSINESS 10 section taught by Professor Byronlilly during the Winter '12 term at DeAnza College.

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B10chap8 - Chapter 8 Adapting Organizations to Todays MARKETS 8-2 His 14 principles of management include Unity of command Hierarchy of authority

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