TechCommunicationsAnOverview

TechCommunicationsAnOverview - Technical Communications An...

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© M. Reber 01/12/12 Technical Communications An Overview
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Technical Communications What is technical communication? Why should I care? How does technical communication relate to my job? How is technical communication different from other communication? What are characteristics of technical communication? What jobs are available to those with technical communications skill? What industries hire individuals with technical communications skill? 2
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What is Technical Communication? Applied communication designed to accomplish specific tasks or to help solve problems, such as: Informing users about an update in computer software Instructing assembly line workers to produce a new product Warning customers about unsafe ways to operate a machine Instructing buyers how to assemble a bicycle 3
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What is Technical Communication? Communication that conveys complex information in an easy-to-understand manner, often to inexperienced users, on topics such as: Repairing a copy machine Selecting a home computer Operating a digital camera Creating handmade ceramics Assembling a kite 4
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What is Technical Communication? Technical communication exists in many forms: User manuals Training materials Videotapes Satellite broadcasts Workshop outlines and handouts Reports Interviews Persuasive speeches 5
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Why Should I Care? Even if you don’t plan to become a professional communicator, you will be, or already are, a technical professional who communicates! Studies show that 44% of your professional time will be spent in some kind of writing activity, including: Brainstorming Notetaking Organizational planning Drafting, revising and editing 6
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Why Should I Care? The California Employment Development Department expects the number of technical writing jobs to grow 23.3% between 2002 and 2012 Whatever your particular technical profession, you will spend a significant part of your time communicating, even more than you spend in school 7
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Why Should I Care? Technical communication skills can be used in a variety of fields Journalism Marketing Business Management Administration Software Engineering Education Biotech/Pharmaceuticals 8
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How Does It Relate to My Job? Engineers are often responsible for writing feasibility studies for such technological changes as: New buildings Electrical systems Computer networks 9
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How Does it Relate to My Job? If your goal is to manage the technical products division of an industrial corporation, you will use: Written specifications Lectures Videotapes These items will then teach: Technicians to install products Sales people to sell products Customers to use and adapt those products 10
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How Is Technical Communication different from other Communication? Technical communication emphasizes conveying
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TechCommunicationsAnOverview - Technical Communications An...

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