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Quizlet › Printing flashcards of Chapter 10 BCIS

Quizlet › Printing flashcards of Chapter 10 BCIS

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True or false. In a business process, activities are collections of related tasks that receive inputs and produce outputs. True or false. In business processes, resources are collections of procedures. False; In business processes, roles are collections of procedures. True or false. Roles are collections of related tasks that receive inputs and produce outputs. False; Activities are collections of related tasks that receive inputs and produce outputs. True or false. A data flow is the movement of data from one activity or another from an activity to a repository. True or false. Resources are people or computer applications that are assigned to roles. Quizlet › Printing flashcards of Chapter 10 BCIS http://quizlet.com/8171865/flashcards/ 1 of 25 12/2/2011 9:06 AM
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True or false. Only a single resource can be assigned to a role. True or false. A business process should be changed only when there is a change in an external situation, such as the market. False; A business process should be changed only when it doesn't work. True or false. Business process management is a one-time process for systematically creating, assessing, and altering business processes. False; Business process management is a recurring process for systematically creating, assessing, and altering business processes. True or false. The BPM cycle begins by creating models of business processes. True or false. An as-is model documents the targeted situation for a business process. False; An as-is model documents the current situation for a business process. Quizlet › Printing flashcards of Chapter 10 BCIS http://quizlet.com/8171865/flashcards/ 2 of 25 12/2/2011 9:06 AM
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True or false. In a business process management scenario, teams make adjustments necessary to solve process problems before building an as-is model. False; In a business process management scenario, business users who have expertise make adjustments necessary to solve process problems before building an as-is model. True or false. The creation of system components can be a manual as well as an automated process. True or false. Business process management applies only to commercial, profit-making organizations. False; Business process management applies to commercial, profit-making, nonprofit-making, and governmental organizations. True or false. Functional business processes involve activities across several business functions. False; Functional business processes involve activities across a single business functions. True or false. In functional business process management, BPM authority belongs a single departmental manager who has authority to resolve BPM issues. Quizlet › Printing flashcards of Chapter 10 BCIS http://quizlet.com/8171865/flashcards/ 3 of 25 12/2/2011 9:06 AM
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True or false. In cross-functional business management processes, problem resolution takes place via negotiation and contract.
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