ITC204-ITC504 week-6 tutorial solutions

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ITC204/ITC504 Week-6 Tutorial 1. Identify the user categories for the kiosk computers used at an airport a. 2. identify requirements for each user category a. 3. identify tasks for those users a. 4. model task sequence for the users a. j # user categories requirements tasks 1 Novice users/passengers 1. Start the booking process 2. Retrieve booking 3. Verify passenger details 4. Select a seat 5. Check-in baggage 6. Print boarding pass 7. Collect/check frequent flyer pints 8. Get instructions/help 9.
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Unformatted text preview: 1. Start the booking process 2. Retrieve booking 3. Verify passenger details 4. Select a seat 5. Get confirmation of hazardous items 6. Provide information on restrictions on on-board items 7. Check-in baggage 8. Print boarding pass 9. Collect/check frequent flyer pints 10. Get instructions/help 2 Expert users/passengers Welcom e page Start bookin g Verify passenger details Interface Design 1. Design of the welcome page 2....
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