CASE MODULE 3 CUSTOMER COMPLAINT RESPONSE LETTER

CASE MODULE 3 CUSTOMER COMPLAINT RESPONSE LETTER - LYNNETTE...

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LYNNETTE K. BRYANT CASE MODULE 3 CUSTOMER COMPLAINT LETTER BUSINESS COMMUNICATION BUS 303 23 NOVEMEBER 2010 Anne J. Thompson 2567 Gulf Shores Way Tallahassee, Florida 00000 23 November 2010 Lynnette k. Bryant Consumer Services Department Stovall Home Products 1247 Oak Avenue St. Louis, MO 00000 Dear Mrs. Thompson, We’ve received your letter concerning our products you’ve recently used on your jacket. We understand there was some damage to your jacket and we are very sorry for any inconvience this may have caused you. Here at Stovall Home Products
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we’re committed to bringing the customer satisfaction. If you’re not completely satisfied without products please send it back to us and we will be refund you for any amount of damage our product may have caused. Also on our products there are specific instructions on to how to use our product. Our product is good for silk, and other fabrics stated on the labels. It doesn’t say anything about cleaning your material. At your convience here are a few options
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CASE MODULE 3 CUSTOMER COMPLAINT RESPONSE LETTER - LYNNETTE...

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