Session long project MOD 1

Session long project MOD 1 - Hershel Turner BUS 303-...

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Hershel Turner BUS 303- Business Communication Session Long Project 28 November 2011 Dr. Ryan Currie Goodwill Email Dear Mrs. Carpenter, On behalf of UPS, we regret the dissatisfaction of our customer service for next day delivery on 10 May 2010 due to a shortage of UPS workers in your area. In order to comply with the new regulations of UPS we were forced to lay off many drivers and package delivers. We understand this is a very disappointing experience with us and may impact the overall perception of us as a company. We ask for your continuous support and understanding. Our priority is to always keep customers and there packages safe with an on time delivery, while equally being committed to service. We would like to offer you a gesture of good will for your patience while we comply with the new regulation of UPS. Thanks again for your patience and we look forward to doing more business with you in the near future.
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Session long project MOD 1 - Hershel Turner BUS 303-...

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