bateman.Chapt.01

bateman.Chapt.01 - Managing Managing Question of the Day...

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Unformatted text preview: Managing Managing Question of the Day Question Dell plans to sell its factories Dell’s strategy has been to manufacture the computers it sells. This worked well when desk top computers were the primary product which could be sold over the internet. Today users want laptops and they want to shop for them in retail stores to test various designs. Dell now wants to sell its factories and copy the success of its competitors – but this is a new sales and distribution model for Dell. Does this mean a new business model for Dell? Will the “made to order” model be discarded? What obstacles does Dell face? Managing in the New Competitive Landscape Competitive Globalization Technological Change Knowledge Management Collaboration across Boundaries Defining Management Defining Management • The process of working with people and resources to accomplish organizational goals effectively and efficiently Effectiveness • Achieving organizational goals Efficiency • Achieving goals with minimal waste of money, time, materials, and people Managing for Competitive Advantage Advantage 1­5 Question Question ___________ is the fast and timely execution, response, and delivery of results. A.Innovation B.Quality C.Speed D.Service 1­6 Managing for Competitive Advantage Advantage Key Concept Innovation Definition The introduction of new goods and services Quality The excellence of your product Service Giving customers what they want or need, the way they want it Managing for Competitive Advantage Advantage Key Concept Speed Definition Fast and timely execution, response, and delivery of results Cost competitiveness Keeping costs low to achieve profits and offer prices attractive to customers Definition of Management Definition The attainment of organizational goals in an effective and efficient manner through Four functions • • • • planning, organizing, leading, and controlling organizational resources. Managers use a multitude of skills to perform functions The Functions of Management The Planning Organizing Leading Controlling Systemic decision making about goals & actions + analysis Assembly and coordination of resources Mobilizing & stimulate people Monitor and change as needed The Functions of Management The 1­11 The Process of Management The Planning Select goals and ways to attain them Resources •Human •Staffing •Financial •Raw Materials Performance •Attain goals Organizing Controlling Monitor activities and make corrections Assign responsibility for task accomplishment •Technological •Information •Communicate •Products •Services •Efficiency •Effectiveness Leading Use influence to motivate employees Exhibit 1.1 Management Types - Vertical Management Managerial Levels in the Organizational Hierarchy Managerial Levels in the Organizational Hierarchy Exhibit 1.3 What Do Managers Do? What Managerial Roles: What Managerial Managers Do 1­15 Question Question Which management skill is the ability to lead, motivate, and communicate effectively with others? A. Technical B. Conceptual C. Decision D. Interpersonal 1­16 Management Types - Horizontal Management Functional Managers • Responsible for a department that performs a single functional task and • Has employees with similar training and skills General Managers • Responsible for several departments that perform different functions Management Levels and Skills Management Working leaders tend to engage in 10 activities that fall into three categories or roles • • • Interpersonal roles Informational roles Decisional roles Management Levels and Skills Management Key Skill Technical skill Conceptual and decisional skills Definition The ability to perform a specialized task involving a particular method or process The ability to identify and resolve problems for the benefit of the organization and its members Interpersonal and People skills; the ability to lead, motivate, and communication skills communication effectively with others Exercise: Chapter #1 Exercise: With a partner, rank each of the following items in 1,2,3 With order (#1 is most important) in terms of their importance for effective performance as a manager effective __ Communicates and interprets policy so that it is understood by all org. members. __ Makes prompt and clear decisions. __ Assigns subordinates to the jobs for which they are best suited. __ Encourages associates to submit ideas __ Stimulates subordinates via competition __ Seeks means of improving management __ Fully supports company policies __ Participates in community activities __ Is neat and professional in dress __ Is honest in all matters of company funds & property You and Your Career You Emotional intelligence • Understanding yourself • Managing yourself • Dealing effectively with others You and Your Career You 1­22 Your Network Your Tasks of a Manager Tasks Work long days Unrelenting pace Fragmented day Varied work Close to “home” Mostly verbal communications Networks Tasks of a manager Cont. Tasks Individual styles Proactive VS Reactive planners Information Mgt. Poor time management No “right” to ­­­ Common Practices of Successful Executives Executives 1­26 They ask “What needs to be done?” rather than “What do I want to do?” They write an action plan. They don’t just think, they do, based on a sound, ethical plan. They take responsibility for decisions. They focus on opportunities rather than problems. Evolution of Management Theory Evolution ...
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This note was uploaded on 01/13/2012 for the course 620 300 taught by Professor Gordon during the Fall '10 term at Rutgers.

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