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Unformatted text preview: words Strive for parallelism Use standard memo format Use unique but practical subject lines (include writers name) More careful editing throughout (spelling/ grammar) Content Avoid talking/writing on the nose there is no need to state obvious (e.g. because Im required to type this memo) Frame memo with overview and close (closing statement) Language use avoid sexist, racist, ageist, words Tone Appropriateness is key! Forms of address & salutations error on side of caution Foster goodwill Consider reader Anticipate effects! Keep business focus at center of business writing Revised December 15, 2008 Jane E. Fitzgibbon, Ph.D. Business Communication Course Director Dept. of Communication Wayne State University...
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- Fall '11