Unformatted text preview: words Strive for parallelism Use standard memo format Use unique but practical subject lines (include writer’s name) More careful editing throughout (spelling/ grammar) Content Avoid talking/writing “on the nose” – there is no need to state obvious (e.g. because I’m required to type this memo…) Frame memo with overview and close (closing statement) Language use – avoid sexist, racist, ageist, words Tone Appropriateness is key! Forms of address & salutations – error on side of caution Foster goodwill Consider reader Anticipate effects! Keep business focus at center of business writing Revised December 15, 2008 Jane E. Fitzgibbon, Ph.D. Business Communication Course Director Dept. of Communication Wayne State University...
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- Fall '11
- Grammar, Wayne State University, Wayne State College, standard memo format