Working with Employees - Chapter 15

Working with - WORKING WITH EMPLOYEES Chapter 15 Management Talk What makes us stand out is our heritage as a cooperative and commitment to

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Chapter 15 WORKING WITH EMPLOYEES
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“Management Talk” “What makes us stand out is our heritage as a cooperative and commitment to providing a great work environment. While we work hard to create a challenging and enjoyable work environment, it takes great people to be a best company.” Wally Smith, REI, President and CEO
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Objectives Understand the methods that organizations use to select employees Explain the difference between a transfer, promotion, and separation Identify different methods of training employees Understand the methods that organizations use to measure performance Explain the process of Management By Objectives Understand the importance of rewarding employees
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Understanding Management REI (Recreational Equipment Inc.) has repeatedly been named to Fortune magazine’s list of “100 best companies to work for in America.” The outdoors and sporting goods retailer has earned this distinction by offering employees a unique set of benefits, including flexible health, life, and disability insurance plans, an employee profit-sharing plan, and a “challenge grant” program that encourages employees to test REI products on wilderness adventures.
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Management Skills Why would employee enthusiasm be important to a company like REI? If you were publishing a list of the 10 best companies to work for in your town, what things would you take into consideration?
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Sec. 15.1: Meeting Personnel Needs What kind of experiences have you had applying for jobs?
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What You’ll Learn How companies use methods such as interviewing and testing to select employees How the human resources department handles employees leaving positions What training techniques companies develop to teach new concepts
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Why is this important? A successful manager must develop effective processes to select, train, and maintain employees”
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How Companies Select Employees Human Resources (HR) A department that recruits employees, manages training and compensation, and plans for future personnel HR Functions Advertise positions, select from applicants, fill positions Develop employee plan in respect to company goals and business environment Create a Job Description Written statement identifying the type of work and necessary qualifications for a job Sets the standards against which applicants can be rated Online Source: www.workforceinfo.state.il.us (Career Click)
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How Companies Select Employees THINGS LISTED ON A JOB DESCRIPTION : 1) Essential job functions 2) Knowledge and critical skills 3) Physical demands 4) Environmental factors 5) Any information that may be necessary to clarify job duties or responsibilities SAMPLE : Title: Receptionist Duties and responsibilities: Receives and directs phone calls, greets visitors, receives and sorts mail and packages, orders office and kitchen supplies, key documents when required Qualifications: High school graduate. Needs good communication skills and ability to get
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This note was uploaded on 01/13/2012 for the course BUS M 201 taught by Professor Mcgregor during the Fall '11 term at BYU.

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Working with - WORKING WITH EMPLOYEES Chapter 15 Management Talk What makes us stand out is our heritage as a cooperative and commitment to

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