C14 Study Guide

C14 Study Guide - Chapter 14 UNDERSTANDING WORK GROUPS 14.1...

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Chapter 14 UNDERSTANDING WORK GROUPS 14.1: How Groups Behave Formal Work Groups Informal Work Groups Groups within Organizations Group Norms Group Behavior 1. Group Cohesiveness 2. Group Conformity 3. Group Pressure and Conformity 4. Groupthink 14.2: Managing Formal Groups
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The Importance of Formal Work Groups Influencing Work Groups 1. Hawthorne Effect Building Effective Work Groups 1. Linking-Pin Concept 2. Team Building 3. Creating Groups 4. Building Trust 5. Influencing Group Cohesiveness and Conformity Quality Circles Groups and Leaders 1. Gaining Acceptance 2. Encouraging Participation
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Speech Skills You have been a member of many formal and informal groups in your life. Examples of such groups may include a youth group, a sports team, co-workers at a summer or part-time job, or neighborhood friends. Some of the groups have been effective and some have not. Think about the most effective and ineffective groups you have been in. Prepare a brief presentation describing the characteristics of each group. Assessing Team Skills
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C14 Study Guide - Chapter 14 UNDERSTANDING WORK GROUPS 14.1...

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