January-Notes - Communication 1061 Communication imparting...

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Communication 1061 1-14-09 Communication: imparting or exchanging of information via words, sounds, writing, or signs. Communicate because we have needs: Physical Identity: Who you are? How you see yourself? Show through clothes, cars, etc. Identity forms through interactions Social needs Practical needs: need communication to function- jobs, etc. Study theories: phenomenon that we witness and try to explain to understand better. If we can predict it, then we may change our behavior. Transactional Model of Communication Communicator: sends and receives (2 people going back-n-forth) Communicate via message over channels (voice, text, writing, e-mail). Send feedback to one another as interact. Also encode and decode messages thru feedback. Environment or context in which message occurs may overlap. Same experiences or similar backgrounds. Experience noise (physical- car horns, physiological- sick, hard of hearing, psychological- worries, hunger). 1. You sent and receive messages simultaneously 2. Meanings exist in and among people 3. Environment and noise affect communication 4. Channels make a difference. Best way to relay information in message 5. Communication is transactional 6. Communication can be intentional or unintentional 7. Content and relational dimension. Content: words used. How was it said? Relationship it implies? 8. Communication is irreversible 9. Communication is unrepeatable Communication misconceptions Not all communication seeks understanding. Sometimes you want to be ambiguous. More communication is not always better Communication won’t solve all problems Effective communication is not a natural ability Visible Aspects of Communication People: see, observe people- what are they saying? Symbols: letters, images, numbers Technology changing: TV., internet, phone Invisible Aspects of Communication Meaning: Barney- dinosaur or Fred’s friend? Subjective: means differ amongst individuals. Background? Culture? Experiences? Learning: What we have learned? Occupation? Education?
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Communication Modes Visually: facial display, body movement, clothes Tactile (touch): pat, hug, handshake Smell/taste (olfactory/gustatory): taste good or bad?
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