MNGT 141-900 Chapter 4 Answers

MNGT 141-900 Chapter 4 Answers - MNGT 141-900: Modern...

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MNGT 141-900: Modern Management Chapter 4 Answers COPY AND PASTE. DO NOT SEND FILE OR CREDIT WILL NOT BE RECEIVED. 1. Diversity is the characteristics of individuals that shape their identities and the experiences that they have in society. 2. A majority group refers to the group of people in an organization who hold the most of the positions that command decision-making power, control of resources and information, and access to system rewards. 3. A minority group refers to the group of people in the organization who are fewer or who lack critical power, resources, acceptance, and social status. 4. The advantage of diversity is that customers with have a commonality with those of the same ethnic or gender background, it reduces cost, productivity is higher, and it improves the quality of management. 5. Demographics are statistical characteristics of a population. 6. Ethnocentrism is the belief that one’s own group, culture, country, or customs are superior to others. 7. Prejudice is a preconceived judgment, opinion, or assumption about an issue, behavior, or group of people. 8. Stereotype is a positive or negative assessment of members of a group or their perceived attributes. 9. Discrimination can have a negative organizational impact by causing stress and discomfort to employees who are treated unfairly. 10. Tokenism can not be a positive force in an organization because it creates a stress to the few
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This note was uploaded on 01/16/2012 for the course MNGT 141 taught by Professor Staff during the Fall '10 term at Temple.

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MNGT 141-900 Chapter 4 Answers - MNGT 141-900: Modern...

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