SUARRO INN - This report will encourage The Suarro Inn...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
This report will encourage The Suarro Inn Resort to invest time in bettering the communication between our managers and our staff. By encouraging better communication; our staff, as well as the overall ambiance of our resort, will benefit significantly. This report will cover the following sections: Our Resort Today Management Techniques Used How to Better Our Techniques The Future of Our Resort Through an in-depth analysis of leadership, ethics, and effective communication techniques; this report will ensure a brighter future for The Suarro Inn Resort without compromising its values. O UR R R ESORT T T ODAY ODAY As we all know, due to the architectural errors, The Suarro Inn Resort deals with a lot of commotion behind the scenes. Being part of such a large property can be both; beneficial and difficult. Besides making sure we run our housekeeping department along with our three restaurants—properly—we also face difficulties outside of our seven buildings. Maintaining eighteen tennis courts, two swimming pools, a golf course, and a fully equipped health spa is rather costly as well as difficult to staff. As a new General Manager however, to ease the hassle, I want to start from the ground to the top. Without our housekeeping department, our resort cannot function. So, I decided to closely monitor the behavior of our housekeepers along with their manager, Oscar Hand. Oscar, our new Housekeeping Manager, had two set goals: (1) increase his control over the housekeeping staff, and (2) reduce cost.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
The Suarro Inn Resort Although his goals seemed well planned and fairly reasonable, his way of attaining them was not rational. Healthy communication within the resort’s staff is essential, and to jeopardize that in exchange of authority is inconsiderate. M ANAGEMENT ANAGEMENT T T ECHNIQUES ECHNIQUES U U SED SED To attain his goals, Oscar performed a strategic change . Strategic change is a change of a larger scale such as, organizational reconstructing. Oscar decided to reorganize the whole
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 6

SUARRO INN - This report will encourage The Suarro Inn...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online