cmst-1061 (1) - Communication is the giving conveying or...

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08/27/2009 Communication is the giving, conveying, or exchanging of information through the use of spoken words or signs We have physical needs, identity needs (how we develop our sense of self), social needs (the needs to be with others) and practical needs (we need to know how to communicate) Communication theorists have developed models over the years 1. Linear model: you have a sender that sends a message through channel and a receiver Sender- makes up the message Channel- medium that sends the message Receiver- intercepts the message Ex. Email, billboards 2. Interactive Model: you have a sender, channel, receiver, and feedback. There is an interaction where the receiver responds Ex. Phone, texting, aim 3. Transactional Model: communication is simultaneous; instead of senders and receivers there are two communicators. You still have a message going through a channel; the messages are encoded and decoded. To encode a message is to put a message together, to decode is to interpret the message. What are some insights into this model? – Communication is simultaneous; Meanings exist in and among people (can be explained by your background); Channels make a difference (is it better to communicate via email or in person depending on the situation) Within an environment we all share common experiences, yet we all have differences (ex. Heritage/Culture); We put ourselves in the same situations sometimes and we develop relationships There are three types of noise: 1. Physical (phones ringing, people talking, etc.) 2. Psychological (the things in our heads we worry about) 3. Physiological (how we feel, your health) Communication can be intentional or unintentional; sometimes you plan your words out carefully, sometimes someone may overhear you gossiping or a delay in reply.
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Communication has two dimensions: content and relational; content is what is said, and relational expresses how you feel about that person Communication is irreversible. Once you say it you can’t take it back. It is unrepeatable. You can’t do something the same way twice, even if you give the same speech a day later you are a day older and you have changed. Communication Misconceptions 1. Not all communication seeks understanding- there are many social rituals; ex. When you ask someone how they are doing but you really do not want to hear about any details, attempts to persuade on commercials (they know not everyone plans on responding), deception (when someone asks you to do something and you make up an excuse because you do not want to go) 2. More communication is not always better- ex. Funerals, and when someone is having a problem (it is best for you just to listen sometimes), when your Angry (say mean things you will regret later) 3. Communication will not solve all problems- it can help you ease your problems but you can never have everyone see your way 4. Effective communication is not a natural ability- it takes work We don’t want to be expert communicators, we will be competent communicators; There is no single ideal way to communicate because every
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