Ch5 - TeamSkill1 Chapter 5: The Five Steps in Problem...

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1 Chapter 5: The Five Steps in Problem Analysis The five steps in problem analysis. Team Skill 1
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2 Problem Analysis Problem analysis is the process of understanding real-world problems and user needs and proposing solutions to meet those needs. A problem can be defined as the difference between things as perceived and things as desired . “what is” vs . “what should be” “what is given” vs . “what is needed” The goal of problem analysis is to gain a better understanding of the problem being solved before development begins.
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3 The Five Steps in Problem Analysis 1. Gain agreement on the problem definition. 2. Understand the root causes —the problem behind the problem. 3. Identify the stakeholders and the users. 4. Define the solution system boundary. 5. Identify the constraints to be imposed on the solution.
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Step 1: Gain Agreement on the Problem Definition One of the simplest ways to gain this agreement is to simply write the problem down and see whether everyone agrees. Problem statement format: Element Description The problem of . .. Describe the problem Affects . .. Identify stakeholders affected by the problem And results in . .. Describe the impact of this problem on stakeholders and business activity Benefits of a solution . .. Indicate the proposed solution and list a few
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Ch5 - TeamSkill1 Chapter 5: The Five Steps in Problem...

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