IBM-Tivoli-Automation-Sales-Mastery-Test-v4-(00M-245).pdf - IBM 00M-245 IBM Tivoli Automation Sales Mastery Test v4

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00M-245 IBM IBM Tivoli Automation Sales Mastery Test v4
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Answer: A QUESTION: 28 From the IDC study at 2009, what are the benefits of implementing a consolidated operations solution in the organization? A. Improve customer satisfaction by 20% B. Speed up the service delivery by 37% C. Reduce labor cost by 60% D. Reduce Expenses by 70% E. Both B & D Answer: E QUESTION: 29 Which one of the following is a key value of monitoring a resource? A. Providing Key Performance Indicators (KPI’s) for the business and applying a business context to working problems. B. Understand the status of a single resource such as an operating system, middleware or
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