M2110-670
IBM
IBM SVP Primary Support Provider Mastery Test v1
Answer:
B
Reference:
ort_provider_processes_and_practices_v11.03.21.pdf(slide 12) QUESTION: 21 Who of the following are able to contribute knowledge to the IBM Knowledge base?
A. Employees of IBM Customer Support B. Employees of IBM Product Development C. Primary Support Providing Partners D. All of the above Answer: Reference: ort_provider_processes_and_practices_v11.03.21.pdf(this reference gives you a proof that primary support providers also contribute to knowledge base)
D
QUESTION: 22 Are Primary Support Providers expected to know how to submit content?
A
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