Training & Development Magnus

Training & Development Magnus - Training &...

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MGT 356; Dr. Magnus Training & Development
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Most Frequent Types of Employee Training Types of Training %Firms Offering Computer systems/applications 96% New hire orientation 96% Management development, nonexecutive91% Performance management/appraisals 85% Sexual harassment 88% Leadership 85% Product knowledge 79% Customer education 68%
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Discussion Question… Often, employees  attend a training  program and learn a  lot, but later fail to use  what they’ve learned  on the job. Why do  you think these  training efforts weren’t  successful?
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Transfer of Training Transfer = using what you’ve learned in training OTJ How to promote transfer? Give opportunities for practice and feedback on performance Practice on more than one occasion Provide lots of relevant examples Teach both general principles and specific applications Maximize the similarity (in every way possible) between the  training task/context and the transfer task/context  Give a “heads up” about negative/unpleasant/stressful things  that might occur on the job Use visual aids
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Discussion Question… What’s the  difference  between  employee  training ’ and  development ’?  When should  each be used?
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Discussion Question… What is the purpose of  employee orientation  programs? Relate your examples  of employee  orientations you’ve  experienced… 
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Employee Orientations Orientations should accomplish at least 4 things: 1. Make new employee feel welcome 2. Help new employee understand the organization’s culture,  vision, future, policies, procedures, etc. 3. Ensure employee understands work and behavioral  expectations 4. Begin socializing the new employee to the organization’s  ways of doing things. Be sure employee is provided a copy of or access to 
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Training & Development Magnus - Training &...

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