Avaya-Aura-Experience-Portal-with-POM-Implementation-and-Maintenance-(3309).pdf - Avaya 3309 Avaya Aura Experience Portal with POM Implementation and

Avaya-Aura-Experience-Portal-with-POM-Implementation-and-Maintenance-(3309).pdf

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3309 Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance
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QUESTION: 113 A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it. Which corrective action should be taken? A. Restart httpd on the Auxiliary EPM. B. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php <Auxiliary EPM> C. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM> D. Upgrade the Auxiliary EPM. Answer: B QUESTION: 114 In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below. What is an accurate explanation of this SDR report? A. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected] The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected] B. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected] The call then observed a spike in EWT and it was re- queued 920l4.aicr.com. C. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re- queued [email protected] D. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re- queued [email protected] Answer: A QUESTION: 115 A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed? A. You need to ensure POM has the right privileges to access the database. B. You need to enter the IP address of the database server for POM to be able to connect to it.
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