12 - Introduction: learning, perception, social position,...

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Introduction: learning, perception, social position, attitudes, personality, stress, groups . These terms will help us understand the situation of working people, we get the tools to understand organizational behavior. The term organizational behavior is an area in which to meet the ambitious question of what makes certain organizations effective in terms of human behavior in applied level . Over the years the answer to this question varies depending on changing trends in the world and in accordance with general norms of relating to people . History : Late 19th century, early 20th century, the Industrial Revolution began, until then were not organizations like today. The revolution people began to work and began to rise questions on ways of dealing with employees. These days, began to flourish controlled method of investigating and is called the "Taylor" - "scientific management approach ." Scientific management approach : Basic assumptions : 1 . Workers are motivated only by economic incentives . 2 . Employees would rather spend a minimum of effort . Fish: Students will get a high grade with minimal effort. Based on this approach the lecturer did not evaluate the student, he will give a lot of tasks that under the assumption that the student does nothing professor had no checks . Access principles : 1 . Planning the work process by analysis of the tasks, tools and human skills required . 2 . Very strict supervision of employees . 3 . Reducing the discretion of the employee, the employee no discretion - driven only by money . 4 . Breaking tasks simple and monotonously . 5 . Salary depends on productivity . Much is the research work must be made how to provision be accurate as possible. Thus was born a whole area called human engineering, this is
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actually a test of how to do things the right way, Tyler was the first business in the field . Ratio for the period was horrible, safety and working conditions poor, we are talking about a dark period for state employees; hunger and pollution such as coal mines, if the employee had physical difficulty were hundreds who will replace him. Tyler's method does not take into account the desire and talent of employees, they have no expression . Tyler was a social activist, he improved his employees not to the same period. Later, the early twentieth century, criticism arises because of its basic assumptions and are beginning to realize that something's going on in working groups and so came to the next step: Essays Hutharn . There were other researchers responsible for the revolution of scientific management methods that work every room . Anecdote: Rockefeller discovered that he had paid a lot of tin cans that blocks the lamps, he dropped the production floor and checked the cans until he discovered that 49 drops of tin just plug up the can so it imposes a ban on more than 49 drops . Research Hutharn
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This note was uploaded on 01/18/2012 for the course SOCIAL SCI 65021 taught by Professor Drkranbudi during the Winter '10 term at Beirut Arab University.

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12 - Introduction: learning, perception, social position,...

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