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Employee Empowerment

Employee Empowerment - Employee EGetting employees involved...

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1 Employee Empowerment þ Getting employees involved in product and process improvements þ 85% of quality problems are due to process and material þ Techniques þ Build communication networks that include employees þ Develop open, supportive supervisors þ Move responsibility to employees þ Build a high-morale organization þ Create formal team structures
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2 Quality Circles þ Group of employees who meet regularly to solve problems þ Trained in planning, problem solving, and statistical methods þ Often led by a facilitator þ Very effective when done properly
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3 Use internal benchmarking if you’re big enough Benchmarking Selecting best practices to use as a standard for performance þ Determine what to benchmark þ Form a benchmark team þ Identify benchmarking partners þ Collect and analyze benchmarking information þ Take action to match or exceed the benchmark
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4 Just-in-Time (JIT) Relationship to quality: þ JIT cuts the cost of quality þ JIT improves quality þ Better quality means less inventory and better, easier-to- employ JIT system
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