Flow Diagrams

Flow Diagrams - Flow Diagrams Flow Diagrams Customer drops...

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Flow Diagrams
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Flow Diagrams Customer drops off car Mechanic makes diagnosis* Discuss needed work with customer* * = Points critical to the success of the service Figure 3.7
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Flow Diagrams Repair authorized Customer drops off car Mechanic makes diagnosis* Discuss needed work with customer* Customer departs with car Repair not authorized * = Points critical to the success of the service Figure 3.7
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Flow Diagrams Customer drops off car Mechanic makes diagnosis* Discuss needed work with customer* Customer departs with car Repair not authorized Service visible to customer Repair authorized * = Points critical to the success of the service Figure 3.7
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Flow Diagrams Customer drops off car Mechanic makes diagnosis* Discuss needed work with customer* Customer departs with car Check parts availability† Order parts Parts available Parts not available Service visible to customer Repair authorized Repair not authorized Perform work† * = Points critical to the success of the service † = Points at which failure is most often experienced Figure 3.7
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This note was uploaded on 01/20/2012 for the course MGT 3200 taught by Professor Moodie during the Spring '08 term at Kennesaw.

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Flow Diagrams - Flow Diagrams Flow Diagrams Customer drops...

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