International Quality Standards

International Quality Standards - International Quality...

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1 International Quality Standards þ Industrial Standard Z8101-1981 (Japan) þ Specification for TQM þ ISO 9000 series (Europe/EC) þ Common quality standards for products sold in Europe (even if made in U.S.) þ 2000 update places greater emphasis on leadership and customer satisfaction þ ISO 14000 series (Europe/EC)
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ISO 9000 Series of standards agreed upon by the International Organization for Standardization (ISO) Adopted in 1987 More than 100 countries A prerequisite for global competition? ISO 9000 directs you to "document what you do and then do as you documented." Guidelines for designing, manufacturing, selling, and servicing products. Selecting an ISO 9000 certified supplier provides some assurance that supplier follows accepted business practices in areas covered by the standard
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4 ISO 9000:2000 Structure Addresses 21 processes in the total Quality Management System (QMS) System requirements – development and documentation Management requirements – policies, objectives,
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International Quality Standards - International Quality...

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