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Intro to Business Process - Organizations,Businessprocesses...

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1/10/2011 1 Organizations, Business processes, and Information Systems How do companies do more with less? By innovating their business processes Business Model – Then & Now Then Now Functional Hierarchical, Process Horizontal vertical Task Centered Customer focused
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1/10/2011 2 Yesterday’s Functional Business Model •Departmental •Specialized •Vertical •Silo effect •Poor coordination •Lack of visibility •Efficient but not effective D l i ti BP •Delays in executing BP •Excess inventory •Lack of visibility Today’s Business Process Model •Horizontal •Cross functional •Increased communication •Collaboration between functions •Effective •Better customer service •Generalists
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1/10/2011 3 Functional vs. Process views Old View F ti l Vi New View P Vi Functional View Process View
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