__006 - dokeos EU the learning architects Clientcoordinates...

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dokeos ® the learning architects EU Client coordinates Reference  : TA-XXXXXX-CD Technical assistance  40 hours contract 1
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dokeos ® the learning architects EU 2
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dokeos ® the learning architects EU Between DOKEOS sprl , 108 Corbeau street, B-1030 Brussels, BTW : BE 862.938.031 represented by : Thomas  De Praetere Named hereafter the  provider , And Client coordinates Named hereafter the  client I. Introduction This document is a technical assistance contract made by the Dokeos company (the provider) for its client, Client. It guarantees the client that the Dokeos development and support team will  deal with  any  technical problems on the client's server during 40 hours. This does not interfere with a yearly support contract that the client may sign. Support means fixing bugs  on Dokeos software and upgrading the system when needed. Technical assistance covers any work on  server on a per hour basis.  A detailed timesheet will be sent to the client when time is close to be over and a new contract is required. Dokeos guarantees that the technical team will be at the disposal of the client within  1 open day after payment. Shorter delay is based on a best effort principle and can be discussed with the 
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This note was uploaded on 01/19/2012 for the course ADMS 25462 taught by Professor K during the Spring '11 term at York University.

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__006 - dokeos EU the learning architects Clientcoordinates...

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