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Unformatted text preview: the buyer of handbags. Previously, the sales staff had felt they were not supposed to talk to buyers, customers were often shown a dressing room cop who asked how many garments were included and gave them the appropriately colored tag. The original sales clerk rarely appeared for additional customer service. Many sales people in the company were painfully aware of the lack of personal commitment to their jobs and customers....
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This note was uploaded on 01/19/2012 for the course FINANCE 11 taught by Professor Rao during the Spring '11 term at Amity University.
- Spring '11