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Unformatted text preview: assurance department and that they are implementing measures to ensure that this situation does not recur. We are sorry that you were unable to enjoy your ice cream as a result. Please accept the enclosed gift certificate for one quart of our premium ice cream to replace your purchase. We hope that you will give us another chance to provide you with the quality ice cream you deserve and that all your future encounters with our ice cream bring you nothing but pleasure. Sincerely, Chuck the Ice Cream Dude Enclosure: Certificate—One Quart...
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This note was uploaded on 01/20/2012 for the course ITC ITC 3001 taught by Professor Don'tknow during the Spring '09 term at Columbia Southern University, Orange Beach.
- Spring '09