This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: Chapter Ten: Group Dynamics Group: Two or more freely interacting people with shared norms and goals and a common identity. Formal Group: Formed by the organization. Informal Group: Formed by friends or those with common interests. Group Cohesiveness: A we feeling binding group members together. Role Overload: Others expectations exceed ones ability. Role Conflict : Others have conflicting or inconsistent expectations. Role Ambiguity: Others expectations are unknown. Norm: Shared attitudes, opinions, feelings, or actions that guide social behavior. Ostracism: Rejection by other group members. Task Roles: Task-oriented group behavior. Maintenance Roles: Relationship-building group behavior. Asch Effect: Giving in to a unanimous but wrong opposition. Four Sociological Criteria of a Group: 1) Two or more freely interacting individuals. 2) Collective norms. 3) Collective Goals. 4) Common Identity. Formal Groups Accomplish both Organizational and Individual Functions Organizational Functions: 1) Accomplish complex, interdependent tasks that are beyond the capabilities of individuals. 2) Generate new or create ideas and solutions. 3) Coordinate interdepartmental efforts. 4) Provide a individuals....
View Full Document
- Spring '08