Chapter 3 - QFR

Chapter 3 - QFR - Evgeniy Bukatin Pr. Adou-Dy BUS 308...

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Evgeniy Bukatin Pr. Adou-Dy BUS 308 October 26, 2011 Chapter 3 – Questions for Review 1. What are the main components of attitudes? Are these components related or unrelated? Attitudes consist of three main components: cognition, affect, and behavior. (1) Cognitive component is a belief in a way things are. (2) Affective component is an emotional component of an attitude. (3) Behavioral component is a tendency to behave in a certain way toward someone or something. All the three components are closely related and, in reality, are difficult to separate. By considering an example from the book, it is easy to track the relationship between the components. After an employee wasn’t offered a promotion he expected to receive (cognition), he experiences negative emotions towards his supervisor (affect), and, eventually, seeks for new job opportunities (behavior). 2. What are the major job attitudes? In what ways are these attitudes alike? What is unique about each? There are five major job attitudes: (1) Job satisfaction describes a positive feeling about a job; whether the level of satisfaction is high or low determines how an employee feels about his/her job. (2)
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This note was uploaded on 01/22/2012 for the course BUS 308 taught by Professor Adou-dy during the Fall '11 term at NC Wesleyan.

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Chapter 3 - QFR - Evgeniy Bukatin Pr. Adou-Dy BUS 308...

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