kjlPPT05 - 11th edition Steven P. Robbins Mary Coulter...

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Ethics 11th edition Steven P. Robbins Mary Coulter Ethics
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Ethics L E A R N I N G O U T L I N E 1. Explain what conclusion can be reached regarding social responsibility and economic performance. 2. Define ethics and discuss how moral awareness, judgment, and behavior affect ethical and unethical behavior 3. Describe the stages of ethical judgment/intent 4. Describe the moderators of ethical behavior 5. Understand different types of ethical decision making criteria 6. Describe use of ethical decision making frameworks 7. Describe the roles managers play in encouraging ethical behavior – including how to protect employees who raise ethical issues/concerns
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Ethics 5–3 Corporate Social Responsibility Ø Integrates interests of stakeholders into company's business policies and actions Ø Focuses on the “triple bottom line” § Social § Environmental § Financial Ø Goal = positively impact society while achieving business success Ø VIDEO: Patagonia
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Ethics Exhibit 5.1 To Whom is Management Responsible? Classical View Socioeconomic View Social Obligation Social Responsiveness Social Responsibility
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Ethics 5–5 Does Social Responsibility Pay? Ø Positive relationship between social involvement and economic performance Ø Mutual funds using social screening in investment decisions slightly outperformed other mutual funds Ø Firm’s social actions do not harm long-term performance. Ø Going to far: Ben & Jerry’s
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Ethics 5–6 Stated Values of Organizations Source: “AMA Corporate Values Survey,” (www.amanet.org), October 30, 2002. Value % Respondents Customer satisfaction 77% Ethics/integrity 76% Accountability 61% Respect for others 59% Open communication 51% Profitability 49% Teamwork 47% Innovation/change 47% Continuous learning 43% Positive work environment 42% Diversity 41%
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Ethics 5–7 Managerial Ethics Ø Definitions § Ethics - Rules and principles that define right and wrong conduct § Values -
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kjlPPT05 - 11th edition Steven P. Robbins Mary Coulter...

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