kjlPPT02(1) - 11th edition Steven P. Robbins Mary Coulter 1...

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11th edition Steven P. Robbins Mary Coulter 1
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2 L E A R N I N G O U T L I N E 1. Describe extent of and limits on management influence of organization success 2. Describe the seven dimensions of culture 3. Discuss the impact of a strong culture on organizations and managers 4. Explain the source of culture and how it continues 5. Describe how culture is transmitted to employees 6. Describe ethical, innovative and customer- responsive cultures 7. Identify common organizational stakeholders
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3 The Manager: Omnipotent or Symbolic? Omnipotent Managers directly responsible for success or failure Quality of organization determined by quality of managers Symbolic Managers have limited effect on organizational outcomes Success or failure due to external forces outside managers’ control Economy, customers, governmental
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4 Exhibit 3.1 The Management Reality: Synthesis Synthesis: managers neither helpless or all powerful External and internal constraints exist Possible to influence culture and environmnent Leadership = 15% of success “Law of the Lid” (Maxwell)
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5 The Organization’s Culture A system of shared meanings and common beliefs “The way we do things around here.” Values, symbols, rituals, myths, and
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6 The Organization’s Culture Implications: Culture is a perception Culture is shared. Culture is descriptive Largely determines how we act towards each other
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7 Exhibit 3.2 Dimensions of Culture
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Think-Pair-Share What differences do you see between the culture of these two companies? CLICKER QUESTION
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kjlPPT02(1) - 11th edition Steven P. Robbins Mary Coulter 1...

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