kjlPPT16 - 11th edition Steven P. Robbins Mary Coulter...

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11th edition Steven P. Robbins Mary Coulter 1 Chapter 16 Motivating Employees
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2 L E A R N I N G O U T L I N E 1. Explain motivation as a need-satisfying process. 2. Describe Herzberg’s motivation-hygiene theory and explain Herzberg’s views of satisfaction and dissatisfaction 3. Describe McClelland’s three needs 4. Explain how goal-setting and reinforcement theories explain motivation 5. Describe the JCM as a way to design motivating jobs 6. Discuss the motivation implications of equity theory 7. Explain the 3 key linkages in expectancy theory and their role in motivation 8. Link motivational theories to employee involvement programs, reward/pay plans, management techniques, 9. Explain how the three key themes of motivation help you be a successful manager (high productivity, job satisfaction, etc.)
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3 Why Talk About Motivation? Think-Pair-Share: Why did you leave your last job? Why do you stay at your current one?
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4 What Is Motivation? Processes that account for your willingness to: § exert high levels of effort § to reach organizational goals § conditioned by satisfaction of a need
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5 Early Theories of Motivation Herzberg’s Motivation-Hygiene Theory McClelland’s Three Needs Theory
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Two-Factor Theory (Frederick Herzberg) 6
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7 McClelland's Theory of Needs High Achievers motivated by: § Achievable standards (avoid too easy or too difficult) § Delineated roles and responsibilities § Concrete, timely feedback. High Power motivated by: § Having an impact § Impressing those in power § Beating competitors High Affiliators motivated by: § working with people they know and trust
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8 McClelland's Theory of Needs Best managers tend to be high Power/low Affiliation need Thematic Apperception Test (TAT) (see page 345 for example) Think-Pair-Share Which of the 3 needs describes your motivation source best?
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9 Contemporary Motivation Theories Goal-Setting Theory Reinforcement Theory Job Design Equity Theory Expectancy Theory
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kjlPPT16 - 11th edition Steven P. Robbins Mary Coulter...

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