kjlPPT13 - 11th edition Steven P. Robbins Mary Coulter...

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11th edition Steven P. Robbins Mary Coulter 1 Chapter 13 Managing Teams
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2 L E A R N I N G O U T L I N E 1. Describe the five stages of group development 2. Explain the major components that determine group  performance and satisfaction 3. Discuss how group structure components influence  group behavior 4. Define group think, Abilene paradox, and social loafing 5. Describe the relationship between group cohesion and  productivity 6. Define the 3 types of conflict and describe the role  conflict plays in group performance  7. Identify the 5 approaches to conflict management, when  to use each, and ways to manage conflict within groups 8. Compare groups and teams 9. Explain why teams have become so popular
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3 Why Use Groups and Teams? Think-Pair-Share “Two together can accomplish more  than two separately” When is this statement true? When is this statement not true?
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4 Why People Join Groups Reason Benefits Security Reduce the insecurity of “standing alone”; feel stronger, fewer self-doubts, and more resistant to threats Inclusion in a group viewed by outsiders as important; provides recognition and status Self-esteem Provides feelings of self-worth to group members, in addition to conveying status to outsiders Affiliation Fulfills social needs. Enjoys regular interaction; can be primary source for fulfilling need for affiliation Power What cannot be achieved individually often becomes possible; power in numbers Goal achievement Some tasks require more than one person; need to pool talents, knowledge, or power to complete the job. In such instances, management may rely on the use of a formal group
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5 5 Stages of Group Development FORMING  harmony around similarities STORMING 
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kjlPPT13 - 11th edition Steven P. Robbins Mary Coulter...

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