The-Foundation-Examination--ITIL-(ISEB-ITILF).pdf - ISEB ISEB-ITILF The Foundation Examination ITIL http\/killexams.com\/exam-detail\/ISEB-ITILF QUESTION

The-Foundation-Examination--ITIL-(ISEB-ITILF).pdf - ISEB...

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ISEB-ITILF ISEB The Foundation Examination - ITIL
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QUESTION: 403 Which of the following statements is FALSE? A. If the root cause and a temporary work-around have been identified for a problem it becomes a known error B. All known errors need to be resolved to user satisfaction C. A known error can be kept open when a work-around is being used D. Incidents are not the only source of known errors Answer: B QUESTION: 404 The Requirements and Strategy phase of the Business Continuity Life-cycle comprises: D QUESTION: 405 Which of these statements reflect the activities of IT Financial Management?1. IT Financial Management may calculate the prices to be charged for IT services 2. IT Financial Management ensures that the IT department charges those who benefit from IT A
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