D. It helps customers understand how the solution fits into their existing environment. Answer:A, C QUESTION:52 Which measurements are usually most important for customers when they are looking to judge an IT business case? (Select three.) A. return on investment B. delivery methods C. total cost of ownership D. lowest up front cost E. payback Answer:A, C, E QUESTION:53 The Alinean tool can help accelerate customer investment decisions. Why is this the case? (Select two.)