MGT10 - A) uncertainty. B) certainty. C) risk. D) bounded...

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9. Decisions which have been made many times in the past and for which managers have rules and guidelines as to how to make similar decisions in the future are known as: A) nonprogrammed decisions B) heuristic decisions C) programmed decisions D) intuitive decisions E) creative decisions 10. Which of the following is a programmed decision? A) How much to invest in a new product. B) Whether to expand into a new market. C) When to time a new advertising campaign. D) When to bill customers. E) Whether to buy another company. 11. What do managers do to regulate routine activities? A) create a mission statement B) establish rules and guidelines C) create cross-functional teams D) facilitate a strong organizational culture E) train workers in the use of intuition 12. When managers know the possible outcomes of a decision and can assign probabilities to each of these outcomes in terms of their likelihood of occurrence in the future, this is known as:
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Unformatted text preview: A) uncertainty. B) certainty. C) risk. D) bounded rationality. E)dialectical inquiry. 13. A manager's ability to make a good decision based on past experience and "a gut feeling" is known as: A) a programmed decision. B) a nonprogrammed decision. C) a heuristical decision. D) an intuitive decision. E) a judgment 14. Based on the work of March & Simon's Administrative Model, the first step in the managerial decision-making process is to: A) choose among alternatives. B) assess alternatives. C) implement the chosen alternative. D) recognize the need for a decision. E) generate alternatives. 15. A manager considers a limited sample of the potential alternative solutions for a problem and selects one that is acceptable instead of attempting to select the optimum solution. This type of decision is called: A) programmed. B) intuition. C) certainty. D) satisficing. E) heuristics....
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This note was uploaded on 01/23/2012 for the course MGT 111 taught by Professor Unknown during the Spring '11 term at Washington State University .

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