TUTORIAL 10 SOLUTIONS 1. Explain the following terms: a. Grievance procedure : is a formal series of steps which are meant to be followed when a dispute arises. b. Negotiation: This involves a formal or informal discussion between the employee and employer level in which both parties agree to a mutual agreement to resolve the dispute. c. Disciplinary procedure: It outlines the procedures to be followed, in taking disciplinary action. d. Adjudication: is a process of referring a dispute to the government machinery for resolution like labor court, tribunal, & arbitration board 2. Analyze the difference between the processes of conciliation, mediation and arbitration? Related this to Fiji case. Conciliation refers to intervention by neutral third party and is a dispute resolution process that involves building a positive relationship between the parties of dispute whereas Mediation occurs when a neutral third person is introduced who helps the parties to find a basis for an agreement that is acceptable to the disputing parties to reach a final agreement while Arbitration is a decision making process where the disputing parties involved present their disagreement to one arbitrator or a panel of private, independent and qualified third party “arbitrators 3. Explain the process involved in settling employment grievance as per ERP (2007). Support with appropriate examples. The procedures required in settling Employment Grievances as per ERP (2007) are, if the grievances is not resolved, the employee must provide a written statement to the employer getting out, the Nature of Grievances and the remedy sought. If the employer is not ready to grant the remedy sought, and the parties have not in any case settle the complaint, the employer should as quickly provide the worker as written statement setting out the employers views of the facts and valid reasons why the employer is ready to grant the remedy sought. The employee might hand the matter in to the
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- Summer '19